Privacy Policy

Who is collecting your data?
Your data is collected and controlled by Yiwu Yuandong Import and Export Co., Ltd.

What data is being collected?
We collect, store and process the following types of information about our users.

When you register on our site:

Name
Username/Password (cryptographically hashed, never stored in plain text)
email address
Registration date
Last visit date

When you contact us on our website, we collect some information:

first name and last name
Company name (if applicable)
address
City
nation
email address

When you subscribe to our newsletter

email address

When you visit our website (SMS software will send emails at the times you visit our website most often to provide you with the best experience and deliver messages on time)

When you use chat on our site:

Name (if provided, if not provided, data will be anonymized)
intellectual property
last access time
email address
Chat duration
Operating system and browser used
Pages viewed during open chat (on our website)

How do we collect it?
Personal data is collected by you entering data into our website and by doing so you grant us your consent/right to process that personal data for the purpose of providing the service for which you have registered.

Providing your data is voluntary, however, due to the scope of our services and their specific circumstances, provision of your data is necessary in order to provide the services we offer.

Why do you want to collect it?
The only reason we collect personal data is to provide the service for which you signed up.

Registering on our website - gives you access to the browsing section for registered users and allows you to inquire later about products on our website (by providing them in subsequent steps).
Newsletter - send you the latest information about our new products, product updates, special offers
Chat - Lets you communicate with our staff to answer questions you may have and provide online support.
Help Desk Software (User Voice) - Provide you with support via email and answer any questions you may have about our products and services.

How do we use it?
We use your data to provide you with the best experience when you use our website and services.
This data will be used to authenticate you, debug, collect anonymous statistics and improve the services we offer.

Who will it be shared with?
We use processor services to ensure the highest possible quality of service. Your data can be transferred to the following categories (depending on the service you use):

Google Analytics
Software that supports newsletters
Software that supports contact via chat
Support software
Hosting service provider
We use services from entities located outside the EU. Your data may be transferred to third countries. We keep your data safe.

You can choose to obtain a copy of your data. To do this, please contact us at ys@salelace.com

Please note that all salelace.com data processor providers have been checked for GDPR compliance.

How long will we keep it?
Data will not be processed longer than the purpose for which it was collected.

If you have given your consent, your data will be processed until you withdraw your consent to its processing.

If you have already created an account, your details will be processed until you delete your account.

If the purchase is made based on existing legal provisions, the data will be processed in accordance with the applicable legal provisions, for example: For accounting and tax purposes.

Chat - Your data will be processed until you withdraw your consent to its processing or delete your account

Google Analytics - 90 days of data

Uservoice - Your data will be processed until you withdraw your consent to its processing or delete your account

What control do I have over this?
If your data is processed on the basis of your consent, you have the right to withdraw your consent at any time. This will not affect processing until you withdraw your consent.

Our users express their consent when performing an action or task (e.g. when they provide user data, contact us using the contact form, sign up for a newsletter, contact us via chat).

The only source of data we have is data explicitly provided by users.

You may withdraw any consent and/or request deletion of your account or provide you with

We consider and enforce our customers’ rights in relation to GDPR, including:

Right to know:

In this privacy policy we inform users about the use of their data

Access rights:
Our users can access all data stored on the salelace.com page by navigating to the "My Account" section (after logging into the website)

Right to rectify:
If you would like to change anything in your data, simply contact ua at ys@salelace.com and we will handle all your correction inquiries

Right to erasure:
If you would like to delete your account, please contact us at ys@salelace.com and we will process your deletion inquiry within the legal timeframe

Right to restrict processing:
We do not process the following data our customers (and our customers end-users) except as detailed on this page

Right to data portability:
Our users may contact us anytime at ys@salelace.com if they wish to get an export of their personal data as defined under GDPR

Right to object:
We handle all requests on this matter from our users. Our users may contact us anytime at ys@salelace.com

Profiling
If you agree to receive the newsletter, we collect your data regarding the activity on our site, e.g. visited subpages and the time of visiting them, and on this basis we choose the time and content of the messages sent. You can unsubscribe from this service by clicking the “Unsubscribe” link in each Newsletter message we send.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.
We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the YWYS website.

The website does not automatically collect any information, except for information contained in cookie files.

Cookies files (so-called "cookies") are IT data, described in Directive 2009/136 / EC of the European Parliament concerning the processing of personal data and privacy protection in the electronic communications sector (Directive on privacy and electronic communications) and Article 173 of the Telecommunications Law, in particular, text files that are stored on the Website User's end device and are intended for use of the Website's websites. Cookies usually contain the name of the site where they come from, their storage time on the end device and a unique number.

Cookies are used to:
a) adapt the content of the Website pages to the preferences of the User and optimize the use of websites; in particular, these files allow to recognize the device of the Website User and correctly display the site, tailored to his individual needs;
b) create statistics that help to understand how Website Users use sites, which allows improving their structure and content;

The Website uses two basic types of cookies: session cookies and persistent cookies. Session cookies are temporary files that are stored on the User's end device until logging out, leaving the website or turning off the software (web browser).

"Persistent" cookies are stored on the User's device for the time specified in the cookie file parameters or until the User deletes them.
In many cases, software used for browsing websites (web browser) allows cookies to be stored in the User's device by default.

Website Users can change their cookie settings at any time. These settings can be changed in particular in such a way as to block the automatic handling of cookies in the web browser settings. They will inform about their every posting on the Website User's device.
Detailed information about the possibilities and ways of handling cookies are available in the software (web browser) settings.
The Website Operator informs that changes to cookie settings may affect some of the functionalities available on the Website.
Cookie files are placed in the user's end device and may also be used by advertisers and partners cooperating with the website operator.
More information about cookies is available in the "Help" section in the browser's menu.

If the user does not want to receive cookies, he may change the browser settings. We warn you that disabling the cookies necessary for authentication processes, security, maintaining user preferences may make it difficult, and in extreme cases may prevent the use of websites. To manage cookie settings, select the web browser/system from the list below and follow the instructions:

Microsoft Edge
Chrome
Safari
Firefox
Opera
Android
Safari (iOS)

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not inc trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page. One week before changes are applied.