Refund policy

If you would like to return or exchange an item for any reason, we are here to help! We offer free returns or exchanges within 30 days of receiving your order. You may return the product for store credit, another product, or a refund to the original method of payment.

Please note the following exceptions to our returns and exchanges policy:

Here are some examples of common exceptions.
· Customized products, non-artificial quality issues

· Discounted items are final and cannot be returned or exchanged

· Returned items must still have tags and be returned in the original packaging

· Returned items must show no obvious signs of wear or use

To initiate a return or exchange, please complete the following steps:

Your steps should be clearly laid out, with links to relevant pages, such as your online portal.

1. Log in to our online returns portal using your email address and order ID

2. Select the product you want to return or exchange from your order

3. Print the prepaid shipping label you will receive via email

4. Send all items back to us using the labels provided

Additional Information:

Below are add-ons with more information you may want to include.

· How long does it take to receive a refund, replacement product or store credit

· Any shipping charges that the customer needs to pay

· Any return and restocking fees that the customer needs to pay

· How you handle lost or damaged returns

· Contact information for your business if customers have further questions